Terms and Conditions
Legal Terms & Gaming Regulations • UK Jurisdiction
Last Updated: 15th January 2024 | Effective Date: 1st February 2024
1. Agreement and Acceptance of Terms
By accessing or using Ms Robin Hood gaming services, you expressly agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our service.
Important: If you do not agree with any part of these terms, you must not use our services.
Your continued use of the service constitutes acceptance of any updated terms and conditions.
2. Service Description and Availability
Ms Robin Hood provides online gaming entertainment services, including:
- Demo gaming experiences for entertainment purposes
- Gaming information and educational content
- Links to licensed gaming operators
Services are provided "as is" and we reserve the right to modify or discontinue services at any time without prior notice.
3. User Accounts and Registration
Account registration requirements:
- You must be at least 18 years of age
- Provide accurate and complete information
- Maintain the confidentiality of your account credentials
- Use only one account per person
Legal Requirement: False information may result in immediate account suspension and legal action.
4. Deposits, Withdrawals, and Payments
Financial transaction terms:
- All payments are processed by licensed third-party operators
- Minimum deposit amounts as specified by operators
- Withdrawal requests subject to identity verification
- Processing times vary by payment method
We do not directly process financial transactions. All monetary activities are conducted through properly licensed gaming operators.
5. Gaming Rules and Fair Play
Gaming conduct requirements:
- Use of software or systems to gain unfair advantage is prohibited
- Collusion with other players is strictly forbidden
- All gaming outcomes are determined by certified random number generators
- Game rules are clearly displayed and binding
Fair Play Guarantee: All games undergo regular testing for fairness and randomness by independent authorities.
6. Bonus Terms and Wagering Requirements
Promotional offer conditions:
- Bonus offers subject to specific terms and conditions
- Wagering requirements must be met before withdrawal
- Time limitations apply to all promotional offers
- Only one bonus per household unless otherwise stated
Bonus abuse or fraudulent claiming will result in forfeiture of bonuses and potential account closure.
7. Prohibited Activities and Restrictions
The following activities are strictly prohibited:
- Money laundering or other illegal financial activities
- Use of stolen or fraudulent payment methods
- Creating multiple accounts to circumvent restrictions
- Reverse engineering or tampering with gaming software
- Harassment or abuse of other users or staff
Legal Consequences: Prohibited activities may result in criminal prosecution and financial liability.
8. Age Verification and Eligibility
Eligibility requirements:
- Must be 18 years or older to use gaming services
- Proof of age required before accessing real money gaming
- Residents of restricted jurisdictions may not participate
- Identity verification mandatory for all financial transactions
We employ sophisticated age verification systems and cooperate with relevant authorities to prevent underage gaming.
9. Responsible Gaming Obligations
Our commitment to responsible gaming:
- Deposit limits and cooling-off periods available
- Self-exclusion options provided
- Links to gambling addiction support services
- Regular responsible gaming communications
Get Help: If you or someone you know has a gambling problem, please contact GamCare at 0808 8020 133 or visit
www.gamcare.org.uk
10. Intellectual Property Rights
All content, trademarks, and intellectual property remain owned by respective copyright holders. Unauthorised use is prohibited.
11. Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, consequential, or punitive damages.
12. Dispute Resolution Procedures
Disputes must first be raised through our customer service. Unresolved disputes may be escalated to the UK Gambling Commission or independent mediation services.
13. Termination of Accounts
We reserve the right to suspend or terminate accounts for breach of these terms, illegal activity, or at our discretion with reasonable notice.
14. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
UK Regulation: All gaming activities are subject to UK Gambling Commission regulations and licensing requirements.
15. Contact Information for Legal Matters
For legal enquiries or complaints:
16. Amendments and Effective Date Policy
These terms may be updated periodically. Material changes will be communicated with reasonable notice. Continued use constitutes acceptance of updated terms.
Review Regularly: It is your responsibility to review these terms periodically for updates.